http://www.floridamortgageblogger.com/2008/11/25/increase-sales-by-nurturing-your-clients/ Florida Mortgage News, Information, and Insights for Today's Educated Borrowers Tue, 07 Feb 2012 04:27:28 +0000 hourly 1 http://www.floridamortgageblogger.com/2008/11/25/increase-sales-by-nurturing-your-clients/comment-page-1/#comment-2547 Mika Thu, 27 Aug 2009 06:14:26 +0000 http://www.floridamortgageblogger.com/?p=395#comment-2547 The client experience can be diverse, long running, it may span many channels, and is affected by any combination of external and internal factors. Trying to evaluate it effectively with one metric such as net promoter or customer satisfaction score is excessively simplistic and risky. Effectively directing the customer experience takes effective measurement and management of the portfolio of metrics that will offer a true indicator of what really working. .-= Mika´s last blog ..<a href="http://exclusive-mortgage-leads.blogspot.com/2009/08/what-is-semi-exclusive-mortgage-leads.html" rel="nofollow">What is a Semi-Exclusive Mortgage Leads?</a> =-. The client experience can be diverse, long running, it may span many channels, and is affected by any combination of external and internal factors. Trying to evaluate it effectively with one metric such as net promoter or customer satisfaction score is excessively simplistic and risky. Effectively directing the customer experience takes effective measurement and management of the portfolio of metrics that will offer a true indicator of what really working.
.-= Mika´s last blog ..What is a Semi-Exclusive Mortgage Leads? =-.

]]>